“Nothing but waffle”

On the 9th January 2018, Brian Whittle, MSP, began his questioning of those giving evidence on Targets and Indicators with this statement:  

Mattering and measurement

I have found this quote by William Edwards Deming to be widely shared by “improvement scientists” involved in healthcare:   My concerns about this aphorism are on a number of levels: Implicitly it … Continue reading Mattering and measurement

Clinical Governance of NHS Scotland

This roundtable session included the following: Having watched this roundtable session on Clinical Governance of NHS Scotland I sent the following submission. It has been published Wednesday on the Scottish Parliament website: … Continue reading Clinical Governance of NHS Scotland