Mattering and measurement

I have found this quote by William Edwards Deming to be widely shared by “improvement scientists” involved in healthcare:   My concerns about this aphorism are on a number of levels: Implicitly it … Continue reading Mattering and measurement

IHI International Forum: ‘How to convince your boss’

Next week,  the Institute for Healthcare Improvement (IHI) is having its International Forum in Florida. I was made aware of this through Healthcare Improvement Scotland. The cost for the conference … Continue reading IHI International Forum: ‘How to convince your boss’

Patrick Geddes: insights into improving health and wellbeing

Sunday, 17th September 2017. To the Chair of Healthcare Improvement Scotland. Dear Dame Coia, I do hope that you may appreciate that I write out of the shared wish to … Continue reading Patrick Geddes: insights into improving health and wellbeing